Value creation: the internal perspective
More details
Hide details
School of Management and Technology Porto Polytechnic Institute, Center for Research and Innovation in Business Sciences and Information Systems - Ciicesi
Online publication date: 2018-09-24
Publication date: 2018-09-24
NSZ 2018;13(3):235–243
The present research aims to approach leadership techniques in order to analyze whether those techniques promote and stimulate value creation and co-creation. The main goals were the identificati on of value creation’s main sources in the footwear sector. This research was applied in a Portuguese region (Tâmega e Sousa) in the north of Portugal. In order to collect empirical data, the main focus was the learning and growth perspective, connected to the trinomial internal leadership, human capital’s valorization and added value’s creation. For the empirical research, a quantitative method was used in order to answer the main goal: In what way the ability to lead internal stakeholders promote value creation in the footwear industry? The data collection was achieved through a questionnaire applied, in person and via email, to industrial leaders and their employees. In an analysis to Tâmega e Sousa Region’s footwear industry, it was concluded that there is a clear focus in internal processes, customer retention and satisfaction as well as a transversal financial concern. However there is a low investment in the learning and growth perspective. That means, there’s a need to invest and/or develop motivational, performance and knowledge management processes and to define policies for recognition, relationship valorization and competence development. Keywords: leadership, value, knowledge, satisfaction, valorization.
Aghion P., Tirole J., 1997, Formal and Real Authority in Organizations. “Journal of Political Economy”, 105(1), 1–29.
Apiccaps, 2013. Footure 2020 Plano Estratégico - Cluster do Calçado (APICCAPS).
Avolio B. J., Walumbwa F. O., Weber T. J., 2009, Leadership: current theories, research, and future directions, “Annual review of psychology”, 60, 422–441.
Balkundi P., Kilduff M., Das T. K., Teng B.-S., Mumford M. D., Todd E. M., 2016, Evolution of situational leadership theory: A critical review, “The Leadership Quarterly”, 23(3), 821–830
De Silva M., Howells J., Meyer M., 2018, Innovation intermediaries and collaboration: Knowledge–based practices and internal value creation, “Research Policy”, 47(1), 70–87.
Goleman D., 2012, Inteligência Emocional: A Teoria Revolucionária, “Objetiva”, Ed.,Vol. 53, Rio de Janeiro.
Kazadi K., Lievens A., Mahr D., 2015, Stakeholder co-creation during the innovation process: Identifying capabilities for knowledge creation among multiple stakeholders, “Journal of Business Research”, 69(2), 525–540.
Kearney R. C., Hays S. W., 2016, Labor-Management Relations and Participative Decision Making : Toward a New Paradigm, “Public Administration Review”, 54(1), 44–51.
Maak T., 2007, Responsible leadership, stakeholder engagement, and the emergence of social capital, “Journal of Business Ethics”, 74(4), 329–343.
Miles S. J., Van Clieaf M., 2017, Strategic fit: Key to growing enterprise value through organizational capital, “Business Horizons”, 60(1), 55–65.
Miller L., 2015, Value Creation: The Role of Values in Improving Organizational Performance, “World Academy of Art & Science”, 1(6), 55–67.
Müller R., Turner R., 2010, Leadership competency profiles of successful project managers, “International Journal of Project Management”, 28(5), 437–448.
Neves P., Eisenberger R., 2012, Management Communication and Employee Performance: The Contribution of Perceived Organizational Support, “Human Performance 3*”, 25(5), 452–464
Norrie J., Walker D. H. T., 2004, A Balanced Scorecard Approach to Project Management Leadership, “Project Management Journal”, 35(4), 47–56.
Payne A. F., Storbacka K., Frow P., 2008, Managing the co-creation of value, “Journal of the Academy of Marketing Science”, 36(1), 83–96.
Pera R., Occhiocupo N., Clarke J., 2016, Motives and resources for value co-creation in a multi-stakeholder ecosystem : A managerial perspective, “Journal of Business Research”, 69(10), 4033–4041.
Porter M. E., Kramer M. R., 2011, Creating Shared Value, “Harvard Business Review”, 89, 62–77.
PMI, 2017, A guide to the project management body of knowledge: PMBOK guide, 6th Edition, Project Management Institute.
Reed G. E., 2006, Leadership and Systems Thinking, “Defense Acquisition, Technology and Logistics”, 35(May-June), 10–13.
Roser T., 2014, Aligning the co-creation project portfolio with company strategy, “Strategy & Leadership”, 42(1), 30–36.
Sharma M., Smith P ., 2002, Developing personal responsibility and leadership traits in all your employees: part 2 – optimally shaping and harmonizing focus, will and capability, “Management Decision”, 40, 814–822.
Solansky S. T., 2008, Leadership Style and Team Processes in Self-Managed Teams, “Journal of Leadership & Organizational Studies”, 14(4), 332–341.
Zander L., Mockaitis A. I., Butler C. L., 2012, Leading global teams, “Journal of World Business”, 47(4), 592–603.